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WHEN WE ARE CLOSED

Out of Hours Service - Epping, Theydon Bois and North Weald Patients

When the surgery is closed you can still press Option 2 and use our patient partner automated system, to cancel or check existing appointments. If any other options are pressed you will be asked to hang up and dial 111, the NHS out of hours service. In an acute emergency dial 999 for an ambulance.

Out of Hours Services - Waltham Abbey

When the surgery is closed please call 111, the NHS out of hours service. In an acute emergency dial 999 for an ambulance.


Alternative ways to access treatment and care 

If you are not sure what you should do when you are feeling unwell, use the FREE NHS Health Help Now website or app to see available local services, get advice or find the best treatment for your symptoms. Alternatively you can call NHS 111 for urgent health advice 24 hours a day.

Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

 Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.

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Emergency and Urgent Care Services

NHS walk-in centres offer convenient access to a range of treatments.

Walk in centres deal with minor injuries and illnesses. These include:

  • infections and rashes
  • blood pressure checks
  • fractures and lacerations
  • emergency contraception and advice
  • stomach aches
  • vomitting and diarrhoea
  • hay fever
  • insect and animal bites
  • stitches (sutures)
  • dressing care
  • minor cuts and bruises
  • minor burns and strains
  • stop smoking support

Please click on the link below to see where your nearest Walk In Centre is: 
http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/Walk-incentresSummary.aspx

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website