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The Limes Medical Centre
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Accessible Information

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.

The AIS aims to ensure that people who have a disability, impairment or sensor loss receive information that they can access and understand, for example in large print, braille, professional communication support if they need it such as British Sign Language interpreter.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know:

  • If you need information in braille, large print or easy read.
  • If you need a British Sign Language interpreter or advocate.
  • If we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01992 573838.

This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.

This information may be shared with other NHS and adult social care providers if required.

Accessible Information

Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key and is accessed over a secure connection by nominated staff. We have a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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Contact

The Limes Medical Centre

The Plain, Epping, Essex, CM16 6TL

  • 01992 573838
  • hweicbwe.F81043-Results@nhs.net

North Weald Branch Surgery

67 Wheelers Farm Gardens, North Weald, Epping, Essex, CM16 6HZ

  • 01992 524383
  • hweicbwe.F81043-Results@nhs.net

Theydon Bois Branch Surgery

Thrifts Mead, Poplar Row, Theydon Bois, Epping, Essex, CM16 7NE

  • 01992 812450
  • hweicbwe.F81043-Results@nhs.net

Waltham Abbey Branch Surgery

Waltham Abbey Health Centre, 1st Floor, Sewardstone Road, Waltham Abbey, EN9 1NP

  • 01992 714088
  • hweicbwe.F81043-Results@nhs.net
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Paul Saggers Associates Ltd Paul Saggers Associates Ltd Need help turning your house into an ideal home Considering a single storey double storey or loft extension Or perhaps a barn or garage conversion or new build Contact a local architect today
Carthys Plumbing & Heating Services Limited Carthys Plumbing & Heating Services Limited Reduce your gas bill and avoid costly repairs by servicing your boiler regularly Contact a local Gas Safe Engineer today Save pounds on your gas bill Replace your old boiler with a new one Contact a local Gas Safe Engineer today