How to consult your doctor

How to make an appointment

How to request a home visit

Emergency Visits

How to consult your doctor

We have an appointments system for both morning and evening surgeries. Morning appointments are bookable up to 48 hours in advance and evening surgeries three weeks in advance. Nursing appointments can be made up to six weeks in advance.

In the mornings, for those who have a problem which cannot wait and who are unable to make an appointment, you can telephone the surgery and a duty doctor will call you back and assess the situation. The doctor may give advice over the telephone, ask you to book the next available appointment or arrange for you to be seen on that day.

If you are not sure whether or not your problem is urgent, it is best to telephone and the receptionist will advise you or arrange for a doctor or nurse to speak with you.

We also have a duty doctor during the afternoon and evening surgeries who will assess by telephone and be happy to see cases of genuine urgency that they feel cannot wait until the following morning.

Although we cannot guarantee which doctors are in surgery each day, the following is a general timetable:

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How to make an appointment

You may call in or telephone Epping 573838 between 8.30a.m. and 12.30p.m. or between 2.00p.m. and 5.30p.m. Monday to Wednesday and Friday, and from 9.00a.m. to 1.00p.m. on Thursday.

Please let us know if you cannot keep an appointment.

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How to request a home visit

If you need a home visit, please ring Epping 566500. Please try to ring before 10.30a.m. so that rounds can be planned. The receptionist will ask for brief details of the illness to help the doctor assess the urgency of the visit

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Emergency Visits

If you need urgent advice, a doctor is always available 'on-call'. During surgery hours (8.30a.m. to 6.00p.m.) please ring Epping 566500. Out of surgery hours, please ring Epping 566500 and listen to the message on the answering machine which will tell you how to contact the duty doctor. The visiting doctor you will see will be an "out of hours" doctor and will visit you either at home or at an emergency centre. In an acute emergency dial 999 for an ambulance.

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